You bought a flat at Ganpati Apartments, Mathura but within a period of two months, you have started facing a lot of problems like seepage in the walls and ceilings, leaking sanitary fittings, lift getting stalled etc. Write a letter of complaint to the Works Manager. You are Nidhi.
25 Feb 20XX
The Works Manager
Subject: Complaint Regarding the Flat
Through this letter of mine, I would like to inform you that I had bought a flat in the month of May from PQR Builders at Ganpati Apartments, but I am very disappointed that the quality, that you had promised, has not been delivered.
Not even a year has passed and we have already started facing a lot of problems. There is seepage in the walls and ceilings. The wall paint is peeling off and even the sanitary fittings are leaking. But the greatest inconvenience is caused because of the lift. It gets stalled every now and then and we, especially the senior citizens, have to face a lot of problems.
We did not expect these kind of services from a renowned builder like you. Kindly look into the matter and do the needful.