Order cancellation letter informs the seller/vendor that one wishes to cancel a subscription, a service or an order one placed, because either one is shifting base or there has been an undue delay in the delivery. Other reasons for cancellation may be, item sent is defective or one does not require them any more.
The letter must have:
- Details about the product/service, such as bill or subscription number, date of placing the order, etc.
- Mention the reason behind order cancellation-shifting base, delay in delivery, defective items delivered, etc.
- Request for refund in case of advance payment.
Order Cancellation Letter Format