Complaint Letter for Repair or Replacement of Defective TV

Last month you purchased a TV set from Ram Electronics, Pushp Vihar, Ambala. It is not working properly (imagine a few defects). Write a letter of complaint in 120–150 words to the Manager asking for repair or replacement. You are Amar/Amrita, M114 Model Town, Ambala.

Model Town

24 March, 20××

The Manager
Ram Electronics
Pushp Vihar

Subject: Defective Television


This is in regards to the brand new Sony Bravia 43 inch HD LED television I bought from your store last month.

The television was working fine at the time of installation and the sound and picture quality too, was quite clear. However, recently neither the sound nor the picture quality is same as it was at the beginning. As a matter of fact, the sound is gone and instead of showing the picture, the screen appears blue.

Clearly, I am extremely disappointed by this purchase and expect you to either send the repairman or replace the television at the earliest. I am enclosing a copy of bill for your reference.

Thank you

Yours sincerely
Amrita Rao

Encl. – copy of bill

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